Backoffice Agent · Ticino, Switzerland

Your back office,
run by an AI agent.

We turn your repetitive processes into custom AI agents that read, understand and execute — 24/7. Lower costs, no tedious work, your people free to grow.

−70%
time on the back office
24/7
operating, no breaks
100%
tailored to your process
Backoffice Agent
live
Email PDF CRM ERP Database API
12’480
Task
3’905
Documenti
24/7
Operativo
Fattura #10482 registrata
Email cliente smistata → CRM
Eccezione: dato mancante
The problem

Every day, your best people lose hours to repetitive work.

Emails to sort, PDFs to retype, data to enter into your systems, documents to check. Necessary but low-value tasks that cost time, money and errors.

Staff costs spent on repetitive tasks

Errors and delays from manual entry

Skilled people pulled away from work that matters

The solution

A Backoffice Agent that works in place of people.

Not a robot with arms: a software agent that lives inside your systems. It reads, understands, verifies and executes — across email, PDFs, CRM, ERP, databases and APIs. Instantly.

Email PDF CRM ERP Database API

Reads and understands

Interprets emails, documents and forms like an experienced person would.

Verifies

Checks, compares and flags exceptions for review.

Executes

Enters, updates and completes tasks in your systems.

Tailor-made

Built around your real process, not generic software.

No robots. No forced replacements. Just your process, elegantly automated.

How we work

From your workflow to your agent, in 4 steps.

01

We analyze the flow

We study how your team really works and where time is lost.

02

We build the agent

We design a custom Backoffice Agent around your process.

03

Autonomous execution

The agent works 24/7 inside your systems, reliably.

04

Human oversight

Your team decides and supervises; the AI handles the repetition.

In full control

Everything the agent does, always visible.

A clear dashboard shows you what’s been done, what needs attention and how much you’re saving.

0
Tasks completed
0
Documents processed
0
Requests handled
0
Exceptions to review
Who’s behind it

Behind every agent, a team of engineers and specialists.

The AI executes. But it’s built and supervised by real professionals: engineers specialized across many fields and back-office specialists who, together, created this structure.

Specialized engineers

Software & APIAI / Machine LearningData EngineeringAutomation / RPASystems integration (CRM/ERP)Cloud & DevOpsCybersecurityProcess engineeringUX / UIQuality & QA

Back-office specialists

Accounting & administrationInvoicingHR & payrollCustomer supportCompliance & legalData entry & documentsLogistics & ordersManagement control
Areas we cover

What we can automate for you.

01

Invoicing

Accounts receivable and payable, issuing and recording.

02

Accounting

Reconciliations, journal entries, balancing.

03

HR & payroll

Onboarding, attendance, payroll preparation.

04

Customer support

Routing requests and first-level replies.

05

Order management

Order entry, confirmations, logistics.

06

Data entry

Entering and verifying data across systems.

07

Documents

Reading, classification and archiving.

08

Compliance

Checks, reporting and deadlines.

Why TIIT

Premium, reliable, confidential.

Enterprise-grade

Solid solutions, built to run every day without surprises.

Secure data

Confidentiality and security at the core, with control and traceability.

Tailor-made

Every agent is built around your process, not the other way around.

People first

The AI removes the tedious work; people make the difference.

References

Companies that trust us.

Projects delivered for law firms, technology companies, and creative and business organizations.

L
Luxx
Entertainment
CL
Camponovo Law
Legal
SL
Studio Legale Daldini
Legal
GS
GBLaw – Studio Legale Banfi
Legal
L
LEENK
Consulting
B
Baascons
Entertainment
TP
Teatro Principe Milano
Business
DS
Darconta SA
Professional
NG
Nicoletti GmbH
Construction
I
IBEX
Business
R
RKB
Mechanical
WD
Walker Diaries
Photography
News

Latest from TIIT

The first updates are coming soon.

Our journal

Ideas, news and insights from TIIT.

On our journal we cover automation, artificial intelligence and the back office: real cases, guides and news from our world.

Visit news.tiit.ch →

Turn your workflow into a Backoffice Agent.

Tell us about a process that steals your time. We’ll show you how an agent can handle it — with a free, no-obligation consultation.